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Parcel boxes to receive your online purchases

Install Citibox in your lobby at no cost and conveniently receive all of your packages, even when you are not at home.

Citibox parcel box installed in the entrance hall of a residential block
Citibox parcel box installed in the entrance hall of a residential block
HOW IT WORKS

Our parcel boxes

We’ll install a parcel box in the entrance hall of your block so that you can receive your online purchases

We’ll install a parcel box in the lobby of your building so that you can receive all your online purchases

User downloading the Citibox app to their mobile

Download the Citibox app and register

appstore  gplay

Courier delivering a package to a Citibox parcel box

The courier will drop off your packages into your building's parcel box

Resident collecting a package from their parcel box

We'll let you know when your package has been delivered via our app, so that you can pick it up whenever you like

A SHARED CHALLENGE

Disrupting the last mile delivery

Cities and the environment
Cities and the environment

Reducing CO2 emissions and the number of delivery vans clogging up rush hour traffic

Repartidor transportando paquetes por la calle
Courier companies

Optimizing routes and resources, delivering all parcels at the first attempt

SOLUTION

Advantages of using Citibox

Successful parcel delivery at first attempt
Successful parcel delivery at first attempt
Collecting packages via Citibox is free, private and secure
Collecting packages via Citibox is free, private and secure
Zero contact delivery
Zero contact delivery between buyers and couriers
Citibox is available to all and is independent
All couriers and e-retailers can deliver

LOCATIONS

Citibox in numbers

+1,100,000
parcels
delivered
to our parcel
boxes in Spain
10/2020
start of
operations
in France
++30,000
parcel boxes
in Spain and France
++252,000
happy Citibox
users
TESTIMONIALS

What they’re saying about us

Real time notifications

Works brilliantly well, they remind you each day so you don’t forget, and collection is quick and easy.

LUIS

You can always collect your packages

This is a really useful service The end of parcel delivery problems Excellent. 

CRISTINA

Zero contact

Great, brilliant, fabulous! I think it’s the very best way to get your deliveries if you want to avoid contact with the courier.

MARIA

24-hour service

I think it would be hard for me to live without my Citibox now I’m used to it being there 24 hours a day, and it’s so easy to use.

ROBERTO