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Parcel boxes to optimise last mile logistics

Our aim is to transform B2C deliveries into the B2B delivery model.

Citibox parcel boxes installed in an entrance hall next to traditional mail boxes
Citibox parcel boxes installed in an entrance hall next to traditional mail boxes
Courier saving time by delivering a package to a Citibox parcel box

OBJECTIVE

We want to help

We want our parcel box service to help your company to improve productivity, reduce down time, and eliminate failed deliveries by using flexible timetables and routes.

Just as letters are delivered to mail boxes, now packages are delivered to the parcel boxes we install directly in the entrance hall of each building.

Courier carrying a package with a van and a view of the city in the background

THE FUTURE OF CITIBOX

Reduced environmental impact and greater security

The Citibox delivery system means a smaller footprint for parcel delivery activity as deliveries can even be made at night avoiding times of high traffic congestion, as well as increased productivity and a reduction in the number of vehicles needed to cover deliveries.

With the Citibox system, social distancing and protection for couriers is guaranteed, as the time of delivery and the time of collection are different.

Courier carrying a package with a van and a view of the city in the background
neighbours enjoy Citibox parcel boxes
+252.000
neighbours enjoy Citibox parcel boxes

KEY FACTS

An idea, a reality, these are all the people who benefit from a Citibox parcel box in their building.

A GLOBAL CHALLENGE

The benefits

Street level deliveries
Street level deliveries
Making deliveries faster
No more failed deliveries
No more failed deliveries
All deliveries at first attempt
Making returns easy
Making returns easy
WOW effect for neighbours and couriers
Zero contact deliveries
Zero contact deliveries
No contact needed between neighbour and courier

SERVICE MODALITIES

API

Packs
Delivery to parcel box
Proof of delivery
Customer service
Network support
Delivery data
Instant delivery
Integrated in the PDA
Route optimisation
Technical support
Reverse Logistics
Parcel box guaranteed
24 hour access
Packs Only app
Delivery to parcel box (Y)
Proof of delivery (Y)
Customer service (Y)
Network support (Y)
Delivery data (Y)
Instant delivery (N)
Integrated in the PDA (N)
Route optimisation (N)
Technical support (N)
Reverse Logistics (N)
Parcel box guaranteed (N)
24 hour access (N)
Packs Deliveries
Delivery to parcel box (Y)
Proof of delivery (Y)
Customer service (Y)
Network support (Y)
Delivery data (Y)
Instant delivery (Y)
Integrated in the PDA (Y)
Route optimisation (Y)
Technical support (Y)
Reverse Logistics (N)
Parcel box guaranteed (N)
24 hour access (N)
Packs Returns
Delivery to parcel box (Y)
Proof of delivery (Y)
Customer service (Y)
Network support (Y)
Delivery data (Y)
Instant delivery (Y)
Integrated in the PDA (Y)
Route optimisation (Y)
Technical support (Y)
Reverse Logistics (Y)
Parcel box guaranteed (Y)
24 hour access (N)
Packs 24/7
Delivery to parcel box (Y)
Proof of delivery (Y)
Customer service (Y)
Network support (Y)
Delivery data (Y)
Instant delivery (Y)
Integrated in the PDA (Y)
Route optimisation (Y)
Technical support (Y)
Reverse Logistics (Y)
Parcel box guaranteed (Y)
24 hour access (Y)
TESTIMONIALS

What they’re saying about us

Real time notifications

Works brilliantly well, they remind you each day so you don’t forget, and collection is quick and easy.

LUIS

You can always collect your packages

This is a really useful service The end of parcel delivery problems Excellent

CRISTINA

Zero contact

Great, brilliant, fabulous! I think it’s the very best way to get your deliveries if you want to avoid contact with the courier 

MARIA

24-hour service

I think it would be hard for me to live without my Citibox now I’m used to it being there 24 hours a day, and it’s so easy to use.

ROBERTO